All inquiries receive acknowledgment within 60 minutes during UAE business hours (Monday-Saturday, 9:00-18:00 GST). Comprehensive responses are delivered within 4 business hours. Urgent matters flagged in your communication receive priority attention.

Emirates Gateway provides complimentary initial consultations to assess your requirements and determine how our advisory services align with your objectives. This consultation includes preliminary mortgage affordability guidance or banking solutions overview.

To maximize the value of your consultation, we recommend preparing a general overview of your financial objectives, residency status, and any specific UAE banking or mortgage questions. For mortgage inquiries, details of your income structure and target property parameters are beneficial.

Yes, Emirates Gateway specializes in serving international investors and clients planning UAE relocation. Our remote consultation process is specifically designed to accommodate different time zones and provide comprehensive guidance regardless of your location.